Improving communication between the office and the construction site

November 8, 2024
Construction employees forming a close-knit team

Disconnected construction crews cost more than you think. It's time to connect your teams with cloud-based construction management software.

Communication between the office and the field is essential to complete construction projects on time and on budget. Too often, field and office teams work in their own little bubbles, and problems that arise outside the bubble are seen as “their own problems.” At the end of the day, it's the company that ends up paying the price for its siloed and disconnected teams.

Disconnected teams cost your business a lot

Construction is a complex, dangerous, and expensive industry, and poor communication comes at a high price. Poorly-defined work processes, difficult access to project information, confusion over document versions, and a lack of real-time communication between field and office are high-risk activities that can cost you a lot.

Argent

Important tasks can slip through the cracks without clear and effective project communication, leading to mistakes and repair work. Repair work costs the construction industry over $65 billion a year, and over 50% of that work is due to poor data management and poor communication.

On top of that, the industry spends over $177 billion a year in labor on “non-optimal” activities. By non-optimal, we mean unnecessary and avoidable activities such as:

  • the search for data on the project;
  • conflict resolution; and
  • the correction of errors and the resumption of work.

When your teams have easy, consistent access to project information and an open line of communication through cloud-based construction management software, the time and money spent on sub-optimal activities decreases dramatically.

Contracts

Construction projects should work like a well-oiled machine; all components should play their part in the right order. Communication breakdowns can lead to scheduling conflicts that significantly delay a project or can even impact your entire pipeline. These delays can hurt your profit margins and reputation.

In business, your reputation is very important. If rumor has it that your business is hard to work with; that it is disorganized and always in panic mode; or that it cannot be trusted to deliver projects on time, this will affect your ability to get contracts and the long-term viability of the business.

People

Coordinating different contractors and teams on a very tight work schedule can be a difficult, stressful, and often frustrating job. Add poor communication to that, and you risk pushing your best people to the limit, which can lead to:

  • frequent absenteeism
  • a decrease in productivity
  • a high staff turnover rate; and even
  • more injuries in the workplace

Plus, construction is a high-stakes game, and mistakes are costly. So when mistakes happen because of poor communication, we tend to play the blame game, which can quickly escalate into conflicts.

Construction document management is critical to success

Contracts, compliance reports, material consumption and cost data, construction time tracking information, drawings and specifications, and other documents play a fundamental role in construction. They help ensure that a project is completed according to plan.

In an industry with so many moving parts scattered across multiple sites, construction document management is the Achilles heel for many construction companies — because it's not just about storing documents.

Effective construction document management involves making project information and documents available to anyone who might need them - from anywhere. It's also about creating processes to update and share this information so everyone on your team is always on the same page. Each revision opens up new opportunities for costly mistakes.

Choosing the right construction management software

Switching to traditional online methods isn't enough to get the job done right. Your business can use more digital tools than ever before, but going digital doesn't necessarily mean your teams are more connected or more collaborative. For that, you need to be on the cloud.

Cloud-based construction management software remains the ultimate collaborative technology, paving the way for a more efficient and transparent construction industry.

  • Easily connect the field to the office via mobile applications that allow real-time communication.
  • Streamline how your employees find information, reducing time and money spent on “sub-optimal” activities.
  • Securely store project information and documents in a centralized, accessible location.
  • Provide reliable, up-to-date data to everyone on your team, reducing the risk of confusion about versions and the resulting repair work.
  • Notify your entire team about critical changes or updates in real time, allowing them to stop or adjust work activities to new specifications.

Civalgo construction management software

Choosing a cloud-based construction management software like Civalgo, which has a solid integration ecosystem, also allows you to automate time-consuming processes like construction time tracking and payroll, which can help you reduce payroll efforts by up to 60%.

You'll also want to consider the usability of any potential software, so that even your employees and contractors who are most resistant to change are encouraged and able to use it with minimal training. When choosing the right cloud-based construction management software for your business, a simple and easy to use interface will provide the best results. Ready to see what we mean? Book a free demo today.

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