Unifying our digital tools: a necessity to overcome the challenges of collaboration in construction!

September 10, 2024
12 min
Jérôme and Alexandre discussing the digital burden on the Civalgo podcast

One of the great promises of digital technology was to simplify collaboration and improve the productivity of our construction companies.

Except that, at present, this is sometimes far from being the case! In fact, the adoption of multiple tools disconnected from the realities of the sector has often had the opposite effect. Instead of simplifying, the adoption of digital technology has created new challenges

But there are solutions. By adopting an integrated, unified approach, construction companies can streamline their processes, improve collaboration between all stakeholders and, ultimately, boost productivity.

It was with this in mind that we decided to launch this podcast. A few weeks after the first episode aired, we've drawn on the lessons learned from this discussion to bring you a comprehensive article to help you unify your digital tools and transform your worksites!

The challenges of multiplying digital tools 

A digital Tower of Babel

Imagine a construction site where each team uses a different language. Working together would be a nightmare, wouldn't it? Confusion, miscommunication, inefficiency and delays would be inevitable. Well, that's precisely what happens on our construction sites today when our software doesn't communicate with each other.

Each player - whether client, project manager, architect, engineer or subcontractor - uses their own digital tools. Platforms multiply, data formats vary and coordination becomes a real headache. This digital confusion leads not only to wasted time and growing burnout, but also to an increase in errors and misunderstandings, seriously impacting project efficiency and cost

Real impact!

This multiplicity of digital tools has a direct impact on the progress of construction projects:

  • Process slowdown: Switching from one tool to another, converting data and resolving software incompatibilities costs precious time at every stage of the project. 
  • Increased costs: The extra effort required to align information from one software package to another leads to significant additional costs. 
  • Risk of errors and delays: The lack of a global vision of the project increases the risk of errors and delays, with potentially heavy financial consequences.
  • Complex, informed decision-making: The absence of consolidated, easily searchable data complicates analysis and slows down critical decision-making.

Administrative burden: a digital drift

"A project manager's job is to control the project. It's to plan, to make sure we're on time, on budget, to find ways of being more efficient. I don't do my job that much anymore. It's as if I've become a construction secretary" Jérôme in Balado Civalgo.

Despite promises of automation and simplification, digital transformation in the construction industry has often had a perverse effect: a rapidly increasing administrative burden. For many project managers, what was supposed to be a gain in time and efficiency has become a source of burnout. 

In practice, teams find themselves juggling a multitude of digital systems. Each platform or software used has its own specific procedures, data formats and requirements. Project managers have to navigate between different tools to track files, process site reports, manage schedules and ensure communication between stakeholders. This fragmentation creates a real administrative headache

Imagine the scene: a project manager has to open five different platforms to obtain information about a project in progress. One tool to track deadlines, another to edit daily reports, a third to manage budgets, a fourth to report on project progress to the client, and so on. And most of the time, these tools don't communicate, or communicate poorly, with each other! This digital compartmentalization only adds to the complexity of the work, leading to data entry errors, loss of information and, ultimately, low productivity. Far from having been eliminated, repetitive manual tasks have simply been transferred from paper to screen, with the added bonus of cognitive overload. 

This phenomenon, which could be described as "digital paperworkdigital paperwork"It distracts teams from their real objectives: efficient project management and rapid problem-solving in the field. Far from making work flow more smoothly, this administrative overload contributes to team frustration and demotivation

Artificial intelligence: a solution to administrative overload? 

In the face of this challenge, emerging technologies, particularly artificial intelligence (AI), offer promising solutions. AI makes it possible to automate a large proportion of administrative processes, reducing the burden on teams. For example, thanks to AI tools, reports can be generated automatically from data collected in the field, and analyses can be carried out in real time, without human intervention.

Artificial intelligence can also facilitate communication between the various software programs used on a project, acting as an intermediary to harmonize data. In addition, virtual assistants can be integrated to help manage repetitive tasks, such as scheduling, assigning resources or tracking hours worked.

By delegating these repetitive tasks to intelligent tools, project managers can concentrate on higher value-added missions: strategic decision-making, problem-solving in the field, or risk anticipation.

It's essential for construction companies to recognize that the adoption of true digital transformation doesn't stop with the use of multiple software packages, but must involve the integration of tools that communicate with each other, and which, perhaps well thanks to AI, enable smarter, smoother project management.

Towards a Solution: Unifying Digital Tools for Smooth Collaboration

To improve collaboration, it is crucial to develop open, interoperable platforms that offer a wide range of integrations. By centralizing information and facilitating communication between all those involved in a project, these platforms enable better coordination, fewer errors and faster decision-making.

Data format standardization:‍

Adopting universal formats like BIM makes software compatible and facilitates data exchange. This simplifies communication between teams and reduces errors linkedto file format conversion.

Collaborative platforms :

‍These collaborative platforms enable all project stakeholders to share information in real time, interact more easily, and track work progress. Features include document management, instant messaging, and real-time task management, facilitating worksite coordination.

Seize the opportunities of digital transformation! 

The digital transformation of the construction industry represents both a challenge and an opportunity. By unifying digital tools and harnessing the potential of AI, it's possible to simplify processes, improve collaboration and reduce costs. The benefits are clear: better project quality, fewer errors and delays, and increased productivity.

A call to action: towards a more collaborative approach by contractors!

As the industry's true orchestra conductors, project owners play a key role in the adoption of new technologies. Their decisions have a direct impact on the way projects are carried out and on the tools that will be used. To succeed in this transformation, it is imperative that project owners adopt open digital solutions and support collaboration between teams. By investing in technologies that promote interoperability and providing training to support change, the construction sector can become more resilient and innovative.

Listen to the first episode of our new Podcast!

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